Help:Posting screenshot of processes
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Note: Updated March 26th 2008 to contain alternate method for providing process list |
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Posting screenshot of processes
Screenshot method
Overview
This document is a short guide to show one way to take a screenshot of your running processes, how to upload it to a free image hosting site and how to link it to a forum reply. This document is written for users who have been asked to upload a screenshot of their processes in the Xfire forums Tech Support area.
Task manager
To access your Task Manager, you need to press Ctrl+Shift+Esc. If the task manager is not on Processes-tab, switch to it. On the right side you see a sample of what it should look like.
Make sure you have checked Show processes for all users so that there is as much information visible as possible. Also resize the Image column so that all the file names are completely visible. If you are running lots of processes, it helps to resize the Task manager window itself big enough for you to see all the processes listed. If you have more processes there than you can get to fit even when having the task manager full sized, then you need to take multiple screenshots, ie. repeat these steps and scrolling down the window in between so that the whole list can be seen from the screenshots.
Taking screenshot
To take a screenshot of the active window, which should be Task manager now, you need to press Alt+PrintScreen (Note: the key might be labeled as PrtSc or similar on your keyboard). When you have pressed that hotkey, nothing visible will happen. What you did was to copy the current window to Windows clipboard as a graphical image so that you can paste it to any program that can handle it.
To save the screenshot to a file you need to paste it to some kind of image manipulation program. If you have programs such as Paint Shop Pro or Photoshop, then those are very good for this job. You can also download a small and fast freeware program IrfanView that gets the job done quickly. If nothing else, even the MS Paint included with your Windows installation will do.
Open whichever image program you want. When you are on its workspace, open Edit-menu and choose Paste (might be Paste as a new image or similar depending on the program used). Now the image of task manager should be shown in the program. You only need to save the image somewhere on your computer using Save As... command from File-menu.
For the format, PNG would be preferred. If you don't have an option to save it as PNG, then please use JPEG or GIF as the format. If none of those are options in your program, then you might use BMP, but since BMP is an uncompressed file format, it takes lots of disk space and is very slow to load online.
Uploading screenshot
Now you should have the screenshot saved in a file on your computer. You can make it visible to other people (including Xfire customer support) by uploading the file to a free image hosting site. Open your favorite web browser to http://www.imageshack.us/. There might be some advertisements on the page. That is normal for any free site which needs money to keep their service available, so don't be scared of those (Xfire has ads too).
You should see a text field with Browse... button next to it (the name can be different depending on your browser and language settings). Click the button and find the saved screenshot file from the dialog box that opens. After that click the checkbox that you accept to the rules of the site (you can read the rules by clicking on the hyperlink there to see specific information about how the site deals with the material sent there). Then click the Upload button and your image is sent to that image hosting service and soon you should be presented with a successful upload page.
Linking the screenshot to forum post
On the page your image should be visible, but probably in shrinked form. Scroll down the page and find a field which is labeled as Thumbnail for forums (1):. Click the text field below it and the full address should get selected. Right click on the highlighted text and choose to copy it.
Now reply to your already started topic in the forums, write any details asked and paste the image code there. To paste the image code, press Ctrl+V while writing the reply.
Text file method
This is an alternate method for providing the list of running processes without the need of taking a screenshot. Instead, this will produce a text file from which you can copy the list and then paste as text to the forum post.
Follow these steps:
- Open Windows Run... box, available from Start menu or by pressing Win+R shortcut key
- Type in cmd and press Ok
- In the command prompt give command tasklist /svc > proc.txt (and press Enter)
- After executing that command, type start proc.txt (and press Enter)
- Now the process list should open in Notepad from which you can copy the text into forum reply
- Finally you can close the Notepad and Command prompt windows
